Shipping Policy

SHIPPING POLICY OF SWADISTH POKHRAN SERVICES

1. Delivery Areas

  • Domestic Shipping: Covers city, states, or regions within the country.

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2. Shipping Methods & Timeframes

  • Standard Shipping: 0–7business days (varies by location).

  • Express Shipping: 1–3 business days (additional fee).

  • Same-Day/Next-Day Delivery: Available in select areas (extra cost).

3. Shipping Costs

  • Free Shipping: May apply for orders above a certain amount (e.g., over $50).

  • Flat-Rate Shipping: Fixed fee regardless of order size.

  • Weight/Distance-Based Fees: Calculated based on package weight & destination.

4. Order Processing Time

  • Orders are typically processed within 1–2 business days (excluding weekends/holidays).

  • Delays may occur during peak seasons (e.g., holidays, sales events).

5. Tracking & Notifications

  • Customers receive order confirmation and tracking details via email/SMS.

  • Real-time tracking available through the courier’s website/app.

6. Delivery Issues

  • Failed Deliveries: Multiple attempts may be made before return to sender.

  • Wrong/Incomplete Orders: Customers can report issues within a set timeframe (e.g., 48 hours).

7. Returns & Refunds

  • Return Shipping: May be free (for defective items) or paid by the customer.

  • Refund Processing: Usually takes 5–10 business days after return approval.

8. Restrictions

  • Hazardous/Prohibited Items: Some products (e.g., flammable goods) may not be shipped.

  • International Customs Fees: Buyer is responsible for duties/taxes.